After reviewing your financial situation, CFR's mentors work with your creditors to arrange reduced monthly payments, interest charges and fees for your unsecured debt. You make a single monthly payment to CFR; those funds are then disbursed to all creditors on a monthly basis.
 

Once enrolled into a Financial Health Awareness Program, your job doesn't end just because an agency has agreed to pay your bills on your behalf. You need to be aware of what is happening with your accounts and you want to make sure that the agency fulfills its promises to you. Additionally, it is your responsibility to monitor your program to ensure accuracy and to be sure you are receiving the benefits of being on a Financial Health Awareness Program. Enlisting a credit counseling organization to help you with your debt problems is a great way of finding financial relief for you and your family, but being proactive during your financial recovery process is your best course of action. In any debt management program, it is important to:

• Always be sure you make regular and timely payments to the agency;
• Contact the agency with any contact information changes;
• Continue to monitor you monthly statements each and every month for accuracy. If you notice any discrepancies, you should notify the agency immediately;
• If you are unable to make a scheduled payment, contact the agency immediately to discuss options;
• If you find that the agency has neglected to make your payments to your creditors, contact the agency immediately.

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Last modified: 05/20/08